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t&&!we(n.queue,t.queue)){const{queue:n}=t,{ended:i}=e.getChat(ye).properties;!i&&n?((e,t)=>{let{thread:n,numberInQueue:a,waitingTime:i}=t;const s={active:!0,properties:{queued:!0}};n&&(s.properties.lastThread=n),e.updateChat(ye,s),e.updateView("Chat/queue",{numberInQueue:a,waitingTime:i})})(e,{numberInQueue:n.position,waitingTime:n.waitingTime}):a.queued=!1}e.updateChat(ye,{properties:a})},rr=function(e,t){let{withSystemMessage:n=!1,reason:a="users_limit_reached"}=void 0===t?{}:t;if(e.setApplicationState({limitReached:!0,clientLimitExceededLifted:!1}),Re(e),n){const t=ut(e)?"Sorry we couldn't connect you with an agent, but you can still leave us a ticket":"Sorry, but we couldn't connect you with an agent. 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p?p.queue:null,...!a&&!c&&{rate:null,rateComment:null}}),vr(e,l,{filterUnfilledCustomForms:!c})},_r=(e,t)=>{null===Be(e,ye)&&e.updateChat(ye,{properties:{hasMoreHistory:t}})},yr=e=>{var t;null==(t=Oa.getHistoryIterator())||t.next().then(t=>{let{value:n,done:a}=t;const i=e.getTimeline(ye).length,s=n.filter(Boolean),r=hr(e,Ze(e=>e.events.map(e=>({...e,seen:!0})),s),{filterUnfilledCustomForms:!0});r.length>0&&e.addHistoryEvents(ye,r);i!==e.getTimeline(ye).length||a?e.updateChat(ye,{properties:{loadingHistory:!1,hasMoreHistory:!a}}):yr(e)},()=>{e.updateChat(ye,{properties:{loadingHistory:!1}})})},Ir=(e,t,n)=>{let{id:a,timestamp:i,threadId:s}=n;It(e,t,i),e.setEventServerId(ye,t.id,a),e.updateEvent(ye,t.id,{delivered:!0,serverTimestamp:i,thread:s})},Sr=(e,t)=>{e.updateEvent(ye,t.id,{failed:!0})},br=e=>{Promise.resolve().then(()=>{"image"===e.properties.fileType&&URL.revokeObjectURL(e.properties.url)});const t=e.properties.uploadSource;("clipboard"===t||Math.random()<.1)&&ot("file_upload_sent",{uploadSource:t})},Cr=(e,t)=>{let{event:n,meta:a}=t;const{sdk:i,store:s}=e;if("file"===n.type){if(!n.properties.finished){const e=i.uploadFile({file:a.file,onProgress:e=>s.updateEvent(ye,n.id,{properties:{progress:e}})});return Oa.setUploadInProgress(n.id,e),e.promise.then(e=>{let{url:t}=e;s.updateEvent(ye,n.id,{properties:{serverUrl:t,finished:!0}})},e=>{"UPLOAD_CANCELED"!==e.code&&s.updateEvent(ye,n.id,{properties:{failed:!0,failReason:Qs(s,e)}})}).finally(()=>{Oa.removeUploadInProgress(n.id)})}return i.sendEvent({chatId:Ce(s),event:Tt(s,n)}).then(t=>{s.updateEvent(ye,n.id,{delivered:!0}),ur(e,t),br(n)},()=>{Sr(s,n)})}if(Ka(n.type,["message","emoji"]))return i.sendEvent({chatId:Ce(s),event:Tt(s,n)}).then(e=>{Ir(s,n,e)},()=>{Sr(s,n)});if("custom_system_message"===n.type)return i.sendEvent({chatId:Ce(s),event:Tt(s,n)}).then(t=>ur(e,t),ba);if("rich_message_postback"===n.type){const{eventId:e,postback:t}=n.properties;return i.sendRichMessagePostback({chatId:Ce(s),threadId:s.getEvent(ye,e).thread,eventId:e,postback:t}).catch(ba)}if("url_preview"===n.type){const e=i.getUrlInfo({url:n.properties.url}).catch(()=>null);return i.sendEvent({chatId:Ce(s),event:Tt(s,n)}).then(t=>{Ir(s,n,t),e.then(e=>{const{title:a,description:r,url:o,imageUrl:c}=e;return s.updateEvent(ye,n.id,{properties:{title:a,description:r,image:{url:c,link:o}}}),i.updateEventProperties({chatId:Ce(s),threadId:t.thread,eventId:t.id,properties:{url_details:{title:a,description:r,url:o,image_url:c,image_width:null==e?void 0:e.imageWidth,image_height:null==e?void 0:e.imageHeight}}})}).catch(ba)},()=>{Sr(s,n)})}},Tr=(e,t)=>{let{events:n,...a}=t;const{store:i}=e,s=i.getSessionUser().id;Oa.setPendingAsyncFlow("requestingPredictedWelcomeMessage",!1),n.forEach(e=>{i.getEvent(ye,e.id)?e.author===s?((e,t)=>{const n=t.timestamp;"message"===t.properties.serverType&&It(e,t,n),e.setEventServerId(ye,t.id,t.serverId);const a={delivered:!0,serverTimestamp:n,thread:t.thread};"form"===t.type&&(a.properties={answered:!0,fields:t.properties.fields}),e.updateEvent(ye,t.id,a)})(i,e):e.properties.welcomeMessage||e.properties.invitation?((e,t)=>{const n=St(e,ye);e.setEventServerId(ye,n.id,t.serverId);const a=n.author!==t.author;a&&e.setEventData(ye,n.id,{author:t.author});const i={delivered:!0,thread:t.thread,serverTimestamp:t.timestamp,properties:{}};n.properties.text!==t.properties.text&&(i.properties.text=t.properties.text),e.updateEvent(ye,n.id,i),a&&(Ke(e,t.author),e.recalculateTimeline(ye))})(i,e):He(i,e):He(i,e)}),gr(e,{...a,events:[]})},Er=(e,t)=>{const{store:n}=e;return n.updateChat(ye,{properties:{starting:!0}}),ht(n),xa(e,t).catch(a=>{if(a.message===vt)return qe(n,ye,{forced:!0}),Er(e,t);throw n.updateChat(ye,{properties:{starting:!1}}),a})},wr=(e,t)=>{const{author:n,event:a}=t;kt(e,n);const{serverId:i,properties:{ended:s}}=e.getChat(ye);s&&qe(e,ye,{chatId:i}),At("hideOnInit",e).enabled&&e.setApplicationState({wasActivated:!0});const r=St(e,ye);if(r)if(Pt(e)){if(Ie(e))return;qt(e,r)?e.removeEvent(ye,r.id):Ft(e,r.id)}else e.removeEvent(ye,r.id);Ut(e,a)},kr=e=>{const{store:t}=e,{availability:n,postponedGreeting:a}=t.getApplicationState();return"online"===n&&a?Promise.resolve().then(()=>(t.setApplicationState({postponedGreeting:null}),Oa.setPendingAsyncFlow("acceptingGreeting",!0),Da(e,a).then(e=>{Oa.setPendingAsyncFlow("acceptingGreeting",!1),wr(t,e)},()=>{Oa.setPendingAsyncFlow("acceptingGreeting",!1)}))):Promise.resolve(null)},Ar=(e,t)=>{const{store:n}=e;if(!t.event.properties.isExitIntent)if(n.getApplicationState("isExitIntentShadeDisplayed")&&(n.setApplicationState({isExitIntentShadeDisplayed:!1}),n.emit("remove_exit_intent_shade")),n.getApplicationState("pendingGreetingHide"))n.setApplicationState({pendingGreetingHide:!1});else if(!Oa.getIsPendingAsyncFlow("requestingPredictedWelcomeMessage"))if(Le(n,"postchat"))n.setApplicationState({postponedGreeting:t});else if(Ot(ye,n)){if(!t.event.properties.accepted)return n.getApplicationState("greetingsMuted")&&!Oe(n,"maximized")?(n.updateChat(ye,{properties:{mutedGreeting:t}}),void wr(n,t)):(Oa.setPendingAsyncFlow("acceptingGreeting",!0),Da(e,t).then(e=>{Oa.setPendingAsyncFlow("acceptingGreeting",!1),wr(n,e)},()=>{Oa.setPendingAsyncFlow("acceptingGreeting",!1)}));wr(n,t)}},Pr=(e,t)=>{let{active:n,availability:a,connected:i,hasFakeAgentMessage:s,startChatAgainPending:r,limitReached:o,hasMutedGreeting:c}=t;return la(()=>{var t,d;const{store:l}=e;if(o)return{type:"nothing"};if(n||Nt(ye,l))return{type:"nothing"};if("offline"===a)return je(l)?r&&Ge(l)?{type:"show_prechat"}:{type:"nothing"}:$e(l)?xt(l)?{type:"nothing"}:{type:"show_ticket_form"}:{type:"hide_prechat_form"};if(c)return{type:"accept_muted_greeting"};const p="questions_only"===l.getApplicationState("welcomeMessageScope"),u="suggested_questions_minimized"===(null==(t=zt(l,ye))?void 0:t.properties.source);if(p&&u)return{type:"show_prechat"};if(s){const e=St(l,ye);if(!p||!(null==e?void 0:e.properties.welcomeMessage))return{type:"hide_ticket_form"};l.removeEvent(ye,e.id)}return Te(ye,l)&&Ge(l)&&!p?{type:"show_prechat"}:Oe(l,"maximized")?!i||Oa.getIsPendingAsyncFlow("acceptingGreeting")||Oa.getIsPendingAsyncFlow("requestingPredictedWelcomeMessage")?{type:"nothing"}:(Oa.setPendingAsyncFlow("requestingPredictedWelcomeMessage",!0),null==(d=Oa.getLocalizationPromise())?void 0:d.then(()=>Ra(e,"message_and_questions")).then(e=>{let{agent:t,groupHasQueue:n,welcomeMessageId:a}=e;a&&l.setApplicationState({welcomeMessageId:a,welcomeMessageScope:"message_and_questions"});const i=[{type:"hide_ticket_form"},{type:"predicted_welcome_message",payload:{agent:t,groupHasQueue:n}}];return Ge(l)?i.push({type:"show_prechat"}):r&&t.isBot&&"ai_agent"!==t.botType&&i.push({type:"start_chat"}),i},e=>(Oa.setPendingAsyncFlow("requestingPredictedWelcomeMessage",!1),"offline"===l.getApplicationState("availability")||"GROUP_OFFLINE"===e.code?{type:"nothing"}:{type:"panic"}))):{type:"nothing"}}).then(Lt)},qr=(e,t)=>t.forEach(t=>{const{store:n}=e;switch(t.type){case"panic":return void pr(e);case"chat_activated":return void Tr(e,t.payload);case"predicted_welcome_message":{const{agent:e,groupHasQueue:a}=t.payload;return kt(n,e),Ke(n,e.id),void(Ge(n)||($t(n)||jt(n,ye)||(n.setApplicationState({disableSendingMessage:!0}),n.updateChat(ye,{properties:{agentActivity:{type:"typing"},awaitingWelcomeMessage:!0}})),n.updateChat(ye,{properties:{groupHasProbableQueue:a}})))}case"show_ticket_form":return t.payload&&n.updateView("Chat/ticketForm",t.payload),void mt(n,"offline");case"hide_prechat_form":return void Re(n);case"hide_ticket_form":return void(Le(n,"ticket")&&Rt(n));case"show_prechat":return void De(n);case"accept_muted_greeting":return void(e=>{const{store:t}=e,n=t.getLastEvent(ye),{mutedGreeting:a}=t.getChat(ye).properties;t.updateEvent(ye,n.id,{seen:!0}),Oa.setPendingAsyncFlow("acceptingGreeting",!0),Da(e,a).then(e=>{let{event:n}=e;t.updateChat(ye,{properties:{mutedGreeting:void 0}}),Mt(t,n)},ba).finally(()=>{Oa.setPendingAsyncFlow("acceptingGreeting",!1)})})(e);case"start_chat":return void Dt(n);default:return}}),Fr=e=>{const t=e.getChat(ye);return{active:t.active,availability:e.getApplicationState("availability"),connected:Gt(e),hasFakeAgentMessage:jt(e,ye),startChatAgainPending:t.properties.startChatAgainPending,limitReached:e.getApplicationState("limitReached"),hasMutedGreeting:!!t.properties.mutedGreeting}},Ur=e=>{const t=Object.keys(e);return Promise.all(C(e)).then(e=>Xa(function(e,t,n){return t.map((t,a)=>e(t,n[a]))}(di,t,e)))},Mr=(t,n)=>({threadPropertiesDeleted:e=>{let{threadId:n,properties:a}=e;if(n!==Zs(t))return;"rating"in a&&Ka("score",a.rating)&&sr(t,{...Js(t),rate:null});Ka(un,a.dd0cb976ba03903db60900542bdf7b13??[])&&sr(t,{upsellGoal:null})},threadPropertiesUpdated:e=>{let{threadId:n,properties:a}=e;if(n!==Zs(t))return;"rating"in a&&sr(t,{...Js(t),...pn(a.rating)});void 0!==en(["dd0cb976ba03903db60900542bdf7b13",un],a)&&sr(t,{upsellGoal:gn(a)})},queuePositionUpdated:e=>{let{threadId:n,queue:a}=e;if(n!==Zs(t))return;const i=t.getChat(ye);Te(ye,t)?Math.random()<.01&&ot("queue_position_updated_agent_present",{chatId:i.serverId||"",alreadyQueued:i.properties.queued}):sr(t,{...Js(t),queue:ln(a)})},chatTransferred:e=>{if(!("groupIds"in e.transferredTo))return;const n=e.transferredTo.groupIds[0];t.updateChat(ye,{properties:{group:n}}),e.queue&&sr(t,{...Js(t),queue:ln(e.queue)})},customerUpdated:n=>{const a=t.getSessionUserId();t.updateUser(a,e(["name","email","suggestedEmail","phoneNumber"],n)),n.sessionFields&&t.setUserProperties(a,n.sessionFields),t.emit("customer_updated")},eventPropertiesUpdated:e=>{let{chatId:n,threadId:a,eventId:i,properties:s}=e;if(n===Ce(t)&&a===Zs(t)){if("translation"in s){const e=t.getEventByServerId(ye,i);if(!e)return;t.updateEvent(ye,e.id,{properties:{translation:cn(s.translation)}})}if("bb9e5b2f1ab480e4a715977b7b1b4279"in s){const e=t.getEventByServerId(ye,i);if(!e)return;const a=s.bb9e5b2f1ab480e4a715977b7b1b4279.message_reaction;t.updateEvent(ye,e.id,{properties:{reaction:a}}),e.own&&(dn(t)||Math.random()<.1)&&ot("message_reaction_received",{reaction:a,messageType:e.type,chatId:n}),a&&t.emit("reaction_received",{event:e})}}},eventUpdated:e=>{let{chatId:n,threadId:a,event:i}=e;if(n!==Ce(t)||a!==Zs(t))return;if(!en("properties.lc2.welcome_message",i))return;const s=t.getEventByServerId(ye,i.id);i.authorId!==s.author&&(t.setEventData(ye,s.id,{author:i.authorId}),t.recalculateTimeline(ye)),s.properties.invitation&&"quick_replies"===s.properties.type&&(i.text=i.elements[0].title),i.text!==s.properties.text&&t.updateEvent(ye,s.id,{properties:{text:i.text}})},disconnected:e=>{var a;let{reason:i}=e;switch(i){case"access_denied":case"too_many_connections":return bt(i),void pr({store:t,sdk:n});case"customer_banned":case"license_not_found":case"unsupported_version":case"inactivity_timeout":return void(t.getApplicationState("pageFocused")||(t.setConnectionState(pe),n.disconnect()));case"users_limit_reached":return rr(t,{withSystemMessage:!1}),t.setConnectionState(on),void(null==(a=Oa.getLocalizationPromise())||a.then(()=>{or(t)}));default:return"connection_timeout"===i&&Math.random()<=.1?rn("connection_timeout",{}):Math.random()<=1e-4&&rn("disconnected",{reason:i}),void t.setConnectionState(ue)}},userAddedToChat:e=>{let{chatId:n,user:a,present:i}=e;if(!i||n!==Ce(t)||t.getSessionUser().serverId===a.id)return;const s=Te(ye,t);s&&s.id===a.id||(sr(t,{...Js(t),queue:null}),Ke(t,a.id))},userRemovedFromChat:e=>{let{chatId:n,userId:a,reason:i}=e;if(n!==Ce(t))return;t.removeParticipant(ye,a);const s=t.getChat(ye).properties.agentActivity;if("thinking"===(null==s?void 0:s.type)&&s.authorId===a&&t.updateChat(ye,{properties:{agentActivity:null}}),t.getSessionUser().serverId===a)return;const r=Te(ye,t);r&&r.id===a&&"chat_deactivated"!==i&&Ke(t,null)},greetingCanceled:e=>{let{uniqueId:n}=e;const a=t.getEvents(ye),i=an(e=>e.properties.uniqueId===n,a);i&&sn(t,i.id)},eventsMarkedAsSeen:e=>{let{chatId:n,userId:a,seenUpTo:i}=e;if(n!==Ce(t))return;t.updateChat(ye,{properties:{eventsSeenUpToMap:{...t.getChat(ye).properties.eventsSeenUpToMap,[a]:i}}});const s=new Date(i).getTime();(t.getSessionUser().serverId===a?tn:nn)(ye,s,t).forEach(e=>{t.updateEvent(ye,e.id,{seen:!0})})},incomingEvent:e=>{let{chatId:a,event:i}=e;if(a!==Ce(t))return;t.getChat(ye).properties.lastThread!==i.threadId&&t.updateChat(ye,{properties:{lastThread:i.threadId}}),"postchat"===en("properties.lc2.form_type",i)&&Xe(t);const s=i.formType||en("properties.lc2.form_type",i);s&&wt(s)&&("form"!==i.type&&"filled_form"!==i.type||Ye(t)),Nt(ye,t)&&bt("received_event_during_chat_starting"),ur({sdk:n,store:t},i)},incomingEventPreview:e=>{let{chatId:n,event:a}=e;n===Ce(t)&&((e,t)=>{const n=it(e,t),a=Ee(e).find(e=>e.properties.customId===t.customId);if(a)return e.updateEvent(ye,a.id,{properties:{...a.properties,...n.properties}}),void st(e);ze(e,ye,n)})(t,a)},chatDeactivated:e=>{let{chatId:a}=e;a===Ce(t)&&(e=>{const{store:t}=e;nt(t),Pe(t)||Ua(e,Xs(t)).then(e=>{let{enabled:n,form:a}=e;n&&at(t,a)},ba)})({store:t,sdk:n})},incomingGreeting:e=>{if(!Ht(t))return;const a=Wt(t,e);Gt(t)?Ar({sdk:n,store:t},a):Oa.updateConnectionStateFetcherContext({greeting:a})},availabilityUpdated:e=>{let{availability:n}=e;Gt(t)?t.setApplicationState({availability:n}):Oa.updateConnectionStateFetcherContext({availability:n})},incomingChat:e=>{Oa.setPendingAsyncFlow("requestingPredictedWelcomeMessage",!1),qe(t,ye,{chatId:e.chat.id});const a=Kt(t,e);gr({sdk:n,store:t},a)},connected:e=>{let{__unsafeDynamicConfig:a,__unsafeChats:i,greeting:s,availability:r,customer:o}=e;const c=Oa.getReportConnectionUnsuccessfulTimerId();c&&(clearTimeout(c),Oa.setReportConnectionUnsuccessfulTimerId(null));const d={sdk:n,store:t},{limitReached:l}=t.getApplicationState();l&&t.setApplicationState({limitReached:!1});const p=((e,t)=>{const n=e.getSessionUser(),a={};return n.name&&t.name!==n.name&&(a.name=n.name),n.email&&t.email!==n.email&&(a.email=n.email),n.phoneNumber&&t.phoneNumber!==n.phoneNumber&&(a.phoneNumber=n.phoneNumber),!n.email&&n.suggestedEmail&&t.suggestedEmail!==n.suggestedEmail&&(a.suggestedEmail=n.suggestedEmail),Za(n.properties)||we(n.properties,t.sessionFields)||(a.sessionFields=Za(t.sessionFields)?n.properties:Xa(ke(n.properties).reduce((e,n)=>{let[a,i]=n;return a in t.sessionFields?e:[].concat(e,[[a,i]])},[]))),Za(a)?null:a})(t,o);let u;p&&((e,t)=>{let{customerData:n,usedSessionFieldsNumber:a}=t;const i=t=>{e.updateCustomer(t).catch(e=>bt("update_customer_request_failed",e))};n.sessionFields?ke(n.sessionFields).slice(0,We-a).reduce((e,t)=>(Za(e)||Qe(e).length>=Je?e.push([t]):Qe(e).push(t),e),[]).map(Xa).reduce((e,t,a)=>e.then(()=>i({...0===a&&n,sessionFields:t})),Promise.resolve()):i(n)})(n,{customerData:p,usedSessionFieldsNumber:Ca(o.sessionFields||{}).length}),kt(t,o),"boolean"!=typeof t.getApplicationState().isReturning&&t.setApplicationState({isReturning:o.statistics.visitsCount>1}),t.setApplicationState({clientChatNumber:o.statistics.threadsCount||0,clientVisitNumber:o.statistics.visitsCount||0,clientLastVisitTimestamp:a.customer_data.last_visit_timestamp,clientPageViewsCount:o.statistics.pageViewsCount||0}),Oa.setConnectionStateFetcherContext({availability:r,greeting:Ht(t)&&s&&Wt(t,s)}),Promise.resolve().then(()=>{if(!i.length)return;const[{id:e,active:n,hasUnreadEvents:s}]=i;Ae(t)&&t.setApplicationState({hasUnseenEvents:s});const r=!n&&t.getChat(ye).active;u={active:n,chatId:e,becameInactive:r,dynamicConfig:a},null===t.getChat(ye).serverId&&t.setChatServerId(ye,e);const{eagerFetchingMode:o}=t.getApplicationState();return n||Oe(t,"maximized")||o?$a(d):void 0}).then(e=>e?(u.group=e.group,u.lastThreadId=e.lastThreadId,u.becameInactive?Ur({chatSummary:e,...nr(d,u),...ar(d,u)}):Ur({chatSummary:e,...ar(d,u)})):Ur({})).then(e=>{const n=!!e.chatSummary&&e.chatSummary.active,a=Boolean(Oa.getConnectionStateFetcherContext().greeting&&!Oa.getConnectionStateFetcherContext().greeting.event.properties.isExitIntent);return n?e:Ur({...e,maximizedDecisionActions:Ks(t)?Pr(d,{active:!1,availability:Oa.getConnectionStateFetcherContext().availability,connected:!0,hasFakeAgentMessage:jt(t,ye)||a}):null})}).then(e=>{let{queueTemplate:n,chatSummary:a,postchatForm:i,maximizedDecisionActions:s,...r}=e;const o=Oa.getConnectionStateFetcherContext();if(Oa.clearConnectionStateFetcherContext(),n&&t.setLocalization({user_in_queue:n}),t.setApplicationState({availability:o.availability}),!a)return s&&qr(d,s),o.greeting?Ar(d,o.greeting):void 0;const c={chatId:a.id,group:a.group,eagerFetchingMode:t.getApplicationState().eagerFetchingMode};t.setApplicationState({eagerFetchingMode:!0});const l=Zs(t)&&a.lastThreadId!==Zs(t);if(Ae(t)){const{fetchedHistory:e}=r;((e,t)=>{const n=e.getChat(ye).properties.lastThread;return!!n&&!t.some(e=>{let{id:t}=e;return n===t})})(t,e.threads)&&bt("threads_gap",void 0,{meta:JSON.stringify({stateLastThreadId:t.getChat(ye).properties.lastThread,fetchedThreads:e.threads.map(e=>{let{id:t}=e;return t})})}),l&&qe(t,ye,{chatId:t.getChat(ye).serverId}),((e,t,n)=>{const{store:a}=e;Na(e,t.chatId,n.iterator),_r(a,n.hasMore);const[i,[s]]=(r=-1,[(o=n.threads).slice(0,r),o.slice(r,o.length)]);var r,o;vr(a,Ze(e=>{let{events:t}=e;return t},i),{filterUnfilledCustomForms:!0}),fr(a,t,{thread:s,eventsSeenUpToMap:n.eventsSeenUpToMap})})(d,c,e)}else r.fetchedThread&&(l&&a.active&&qe(t,ye,{chatId:t.getChat(ye).serverId}),fr(t,c,r.fetchedThread));if(s&&qr(d,s),!a.active)if(i&&i.enabled)at(t,i.form);else if(o.greeting)return Ar(d,o.greeting)}).then(()=>{const e=t.getConnectionState()===ge;return t.setConnectionState(Qt),t.setApplicationState({pendingGreetingHide:!1}),ir(t),t.getChat(ye).active&&Oe(t,"hidden")&&Ne(t,!0),e}).then(e=>{var n;const a=t.getChat(ye),{availability:i,readyState:s}=t.getApplicationState();s!==xe&&(null==(n=Oa.getLocalizationPromise())||n.then(()=>{or(t)})),Jt(t)&&t.setApplicationState({showTextSelectionTracking:!0});const{state:r,deferred:o}=t.getApplicationState("minimizedMessageInput"),c="hidden"!==r||o;if(Jt(t)&&!c){const e=Zt(),n=t.getApplicationState("isNonScrollablePage"),a=e||n;Xt(t,{state:a?"hidden":"classic",deferred:a},{render:!1})}e||!je(t)||!Ge(t)||a.active||"offline"!==i&&!a.properties.ended||De(t)}).catch(e=>{switch(Oa.clearConnectionStateFetcherContext(),e.code){case"CONNECTION_LOST":return;case"REQUEST_TIMEOUT":case"MISSING_USER":return n.disconnect(),void n.connect();case"INTERNAL":return void Yt("connection_fetcher_internal_error");default:return void bt("connection_fetcher_error",e)}})},incomingRichMessagePostback:e=>{let{eventId:n,userId:a,postback:i}=e;Vt(t,{eventId:n,userId:a,postbackId:i.id})}}),Or="incorrect requester structure",Nr=(e,t)=>e.length?`${e}\n${t}`:t,xr=(e,t,n)=>{let{filledForm:a,groupId:i,organizationId:s,timeZone:r,page:o}=t;return e.getToken().then(e=>{const t=n.getApplicationState(),c=`${si(t)}/v2/tickets/new`,d=(e=>{let{fields:t,customerId:n,groupId:a,organizationId:i,timeZone:s,page:r,additionalInfo:o}=e;const c={organization_id:i,ticket_message:"",offline_message:"",visitor_id:n,requester:{},..."number"==typeof a&&{group:a},...r&&{source:{url:r}},...s&&{timezone:s},...o&&{additional_info:{reason:o.lastDisplayedReason,displayed_at:o.lastDisplayedAt}}};return t.reduce((e,t)=>{switch(t.type){case"subject":{const n=t.answer,a=n?`${t.label} ${n}`:t.label;return n&&(e.subject=n),e.offline_message=Nr(e.offline_message,a),e}case"name":{const n=t.answer,a=n?`${t.label} ${n}`:t.label;return n&&(e.requester.name=n),e.offline_message=Nr(e.offline_message,a),e}case"email":{const n=t.answer,a=n?`${t.label} ${n}`:t.label;return 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